Asif Mahmood

Managed precise item selection and dispatch operations for customer orders, ensuring quality and adherence to shipping standards.

• Selected and verified items against customer orders, ensuring 100% accuracy for shipment.
• Conducted thorough condition checks on items pre-dispatch, maintaining high quality control standards.
• Processed order labels in compliance with shipping standards, contributing to efficient dispatch workflows.
• Met daily volume targets to ensure timely dispatch of all orders, supporting efficient supply chain operations.
• Assisted with packaging deliveries and requests, maintaining a safe and organized work environment.

Directed pre-production operations for personalized items, leveraging 22 years of expertise in graphics design, printing technologies, and team leadership to drive efficiency and product quality.

• Directed and mentored a team of 25+ employees, overseeing daily operations to ensure superior task execution and consistent achievement of production deadlines.
• Spearheaded research and implementation of new printing methods and processes, enhancing efficiencies and product quality to enable the annual production of 2.5 million personalized items.
• Cultivated strategic supplier relationships, negotiating significant cost savings on new equipment and consumables for the personalization facility.
• Served as the primary liaison for cross-functional teams, including buying and warehousing, proactively identifying and implementing solutions to operational challenges, ensuring continuous workflow efficiency.
• Provided critical IT and technical support for production systems and equipment, ensuring operational continuity and minimizing downtime, leveraging expertise in Graphics Designs, Large Format Printing, and Laser Engraving.

Assisted customers in identifying optimal technology solutions and efficiently resolved technical issues, enhancing customer satisfaction.

• Guided customers through product selection to identify ideal technology solutions tailored to their needs.
• Resolved diverse customer technical issues promptly and efficiently, ensuring high levels of satisfaction.